Terms & Conditions

Terms & Conditions
Payment & Fee Collection

About Us

Our Founder

Vision & Mission

Our Values

Introduction

We value your trust. This Privacy Policy explains how we collect, use, and protect your personal and transactional data when you make payments through Razorpay.

Information We Collect

Personal details: Name, email, phone, address.
Transaction details: Payment amount, method, date/time.
Technical data: IP address, device/browser type.

How We Use Your Information

To process fee payments securely.
To send receipts and confirmations.
To comply with legal and regulatory requirements.

Sharing of Information

Data is shared only with Razorpay and trusted service providers for payment processing.
We do not sell or rent your personal information.
Disclosure may occur if required by law.

Security

Razorpay ensures PCI-DSS compliance and encryption.
We adopt industry-standard safeguards but cannot guarantee absolute security due to internet vulnerabilities.

Your Rights

You may update or correct your information anytime.
You may request deletion of your account, subject to legal obligations.
You may opt out of promotional communications.

Cookies & Tracking

Razorpay may use cookies to enhance payment experience.
You can disable cookies in your browser, though some features may be limited.

Policy Updates

We may update this Privacy Policy to reflect new practices. Significant changes will be communicated via email or website notice.

Scope

These Terms govern all payments made to the Indian Academy Group of Institutions via Razorpay or other authorized channels.

Payment Methods

Payments can be made using credit/debit cards, net banking, UPI, wallets, and Razorpay-supported gateways.
All transactions are processed in Indian Rupees (INR) unless otherwise specified.

Transaction Security

Razorpay uses industry-standard encryption and PCI-DSS compliant systems to secure transactions.
The institution does not store sensitive card or banking details.

Fee Obligations

Students/parents must ensure timely payment of tuition, exam, and other applicable fees.
Late payments may attract penalties as per institutional policy.

Refunds & Cancellations

Fees once paid are non-refundable, except in cases of duplicate transactions or administrative errors.
Refund requests must be submitted within 15 days of payment.
Approved refunds will be processed within 7–30 working days via the original payment method.

Dispute Resolution

Any disputes regarding payments must be reported to the Finance Office within 7 working days.
Razorpay’s dispute resolution mechanism may be used if applicable.

Amendments

The institution reserves the right to update these Terms. Changes will be notified via the website and email.